Frequently Asked Questions

For your convenience, you can easily locate carpet cleaning services near you on our website. Simply visit our website at www.mainstreetcarpetsc.com, and you'll find the relevant information in the upper right-hand corner.

If you prefer to speak with a representative directly, feel free to reach out to our customer service team at 803-404-2775, and they will be more than happy to assist you in your quest for top-notch carpet cleaning services.

While the majority of spots removed from your carpet do not typically reappear, there are instances where substances in the carpet backing may wick to the surface after cleaning. If you encounter this issue, we recommend contacting Main Street Carpet Cleaners at 803-404-2775 as soon as possible for prompt assistance and resolution.

If you've recently had your carpet cleaned and noticed the emergence of bubbles or ripples, you're not alone. These unsightly blemishes can be a result of various factors. As the carpet dries, it's common for these bubbles or ripples to gradually flatten out, becoming nearly imperceptible.

The occurrence of such issues is typically an indicator that your carpet was in need of re-stretching before the cleaning process. 

While we strive for the best results, we cannot guarantee the removal of all carpet spots or stains. Some substances can lead to permanent discoloration of carpet fibers, making complete removal challenging. Additionally, factors such as the carpet's age and the type of fibers it's made from can influence the outcome.

Our skilled technicians will assess the situation before cleaning and make every effort to determine the likelihood of stain removal. However, it's important to note that the outcome may not always be predictable until the cleaning process is underway. To learn more about our stain removal process and our commitment to delivering the best results.

The duration of carpet cleaning typically averages around 20 minutes per room. However, this timeframe can vary significantly based on several factors, including the amount of furniture that needs to be moved, the level of soiling on the carpet, and any specific spot removal treatments required.

The belief that carpet cleaning can lead to faster soiling is rooted in the presence of cleaning residues that can attract dirt. Typically, this occurs when soap is used in the cleaning process but isn't thoroughly rinsed out.

At our service, we employ a specially formulated solution and a hot water extraction cleaning process, which leaves minimal to no residue behind. This approach helps to prevent the rapid attraction of dirt to your freshly cleaned carpet.

Yes, we do. Our service includes the professional and complimentary movement of furniture. Our trained technicians will handle the task efficiently. Once the cleaning process is complete, we'll carefully return your furniture to its original position, utilizing protective padding as necessary.

For your convenience and to ensure a smooth process, we recommend that you remove small items from your furniture, such as electronics, plants, lamps, and decorative items. While we can move most furniture safely, there are certain exceptions, including pianos, electronics, china cabinets, beds, dressers with mirrors, pool tables, and similar items that we do not move.

While a light vacuuming in high-traffic areas is recommended, it is not a strict requirement. If you prefer, our crew can handle the pre-vacuuming of the designated cleaning area. It's important to note that our cleaning equipment includes vacuuming capabilities throughout the cleaning process, ensuring thorough cleaning results.

At Main Street Carpet Cleaners, we employ the hot water extraction method, often known as steam cleaning. This exclusive approach by our cleaning method  effectively and safely eliminates the most stubborn and deep-seated dirt from your carpets.

The process begins with the injection of hot, gentle water and a specially formulated cleaning solution deep into the carpet fibers. Subsequently, a robust suction mechanism is used to extract not only deep-seated dirt but also allergens, cleaning solution residues, and up to 95% of the moisture. This method is highly recommended by carpet manufacturers for its exceptional cleaning performance.

In our pricing structure, an "area" typically refers to a room that measures up to 200 square feet, which is equivalent to a space measuring 10 feet by 20 feet. For instance, living room and dining room combinations are considered two separate areas. If an area exceeds 200 square feet but remains below 400 square feet, it is priced as two separate areas. Non-standard areas such as bathrooms, hallways, landings, walk-in closets, etc., are priced individually and are often offered at a reduced rate.

Please note that room sizes may vary depending on your location, and we are happy to provide specific information about our pricing for your area.

At Main Street Carpet Cleaners, your satisfaction is our utmost priority. We are committed to addressing any situation that may arise during or after our carpet cleaning services. Whether it's the need for spot cleaning in specific areas of concern or the possibility of entirely re-cleaning the problematic area, we will go the extra mile to ensure you are delighted with the results.

Our mission is simple: we're not content until you are. For any questions or concerns, please don't hesitate to contact Main Street Carpet Cleaners at 803-404-2775. Your satisfaction is our guarantee, and we are here to provide you with exceptional service.

When evaluating the pricing of carpet cleaning services, it's essential to be well-informed and ask the right questions. At Main Street Carpet Cleaners, we offer transparent pricing that encompasses several valuable components to ensure your satisfaction:

1. Spot Treatment: Our pricing includes the treatment of spots, addressing specific carpet concerns efficiently.
2. Furniture Moving: We take care of moving furniture as part of our service, saving you the hassle and additional costs.
3. 48-HOUR Satisfaction Policy: We stand by our work and offer a 10-day satisfaction policy, ensuring you are content with the results.
4. No Hidden Fees: You won't encounter any unexpected or hidden fees when you choose Main Street Carpet Cleaners.
5. In-House Technicians: We never sub-contract our work. Our technicians are Main Street Carpet Cleaners employees who undergo rigorous background checks, drug testing, and comprehensive training. This commitment to in-house expertise allows us to guarantee the quality of our services.

For further inquiries or to learn more about our pricing structure, feel free to contact Main Street Carpet Cleaners at 803-404-2775. We take pride in delivering transparent, reliable, and high-quality carpet cleaning services.

Many inquire about our carpet cleaning method, often referred to as steam cleaning. At Main Street Carpet Cleaners, we employ a process called hot water extraction to thoroughly clean your carpet. This method is often associated with steam cleaning due to the visible steam during the cleaning process. Here's how it works:

• Our patented carpet cleaning machines release hot water into your carpet to dislodge dirt deep within the fibers.
• Subsequently, the machines extract the water, along with the loosened dirt, leaving your carpet exceptionally clean.
• The powerful suction of our equipment removes a substantial amount of water, ensuring your carpet dries in just a few hours.

This hot water extraction method is highly effective and ensures a deep and thorough clean for your carpets. For further details about our carpet cleaning process and its benefits.

While carpet cleaning can contribute to flea control, it cannot guarantee the complete removal of all fleas. Typically, we recommend that customers first address the elimination of adult fleas through a method of their choice. This is a task that a professional exterminator may assist with effectively.

It's important to understand that fleas may not be limited to your carpet, as they can also lay eggs in other areas. To comprehensively tackle a flea infestation, you might want to consider having your upholstery, area rugs, and pet bedding treated and cleaned as well. 

To find carpet cleaners near you, you can search for Main Street Carpet Cleaners on Google. Additionally, feel free to contact us at 803-404-2775 or visit our website at www.mainstreetcarpetsc.com for more information.

The drying time for your carpet can vary based on factors such as humidity, temperature, and airflow in the area. Typically, it may take anywhere from 8 to 24 hours for your carpet to completely dry, depending on these variables. To expedite the drying process, consider the following tips:

1. Use Fans: Place fans in the cleaned rooms to improve air circulation.
2. Temperature Control: Adjust your heating or cooling system, depending on the season, to regulate the environment and aid in quicker drying.
3. Protective Blocks and Paper: Leave protective blocks under furniture legs and any paper used with upholstered items in place until both the carpet and furniture are entirely dry to prevent color transfer.
4. Footwear Caution: While you can walk on your carpet immediately after cleaning, it's advisable to avoid street shoes, as they can re-soil the carpet. Clean rubber-soled shoes are a better option.
5. Watch Your Step: Exercise caution when transitioning from damp, carpeted areas to non-carpeted sections to prevent slipping.

Our specialized deodorizer, Main Street Carpet Cleaners Odor Out Plus, employs the natural action of bacterial enzymes to effectively break down organic odor sources. This includes substances like vomit, feces, urine, milk, blood, and more. The product's enzymatic action actively eliminates organic odors upon contact. Additionally, it incorporates a neutralizer that offers immediate relief from odors while the enzymes continue their work.

It's important to emphasize that the comprehensive removal of odors hinges on ensuring that our product reaches all contaminated surfaces. If the source of the odor has permeated the carpet backing and potentially the padding, we may not be able to guarantee the complete elimination of the odor.

For quick and effective carpet cleaning solutions, especially when dealing with spills or spots, we invite you to explore the valuable insights available on our blog. You can find homemade carpet cleaning solutions and expert tips by visiting our blog here: Main Street Carpet Cleaners Blog.

While DIY cleaning can be helpful for minor issues, the ultimate solution for comprehensive carpet cleaning is to rely on the expertise of the professionals. Contact Main Street Carpet Cleaners at 803-404-2775, and benefit from over 3 years of experience in carpet care. Our team is ready to deliver the best carpet cleaning service to meet your needs.

Consider protector application as the ideal finishing touch to your impeccably cleaned carpet and upholstery. Our specially formulated protector is professionally applied to create a shield against various sources of soiling, including dry dirt, water-based, and oil-based spills. This protector envelops each fiber in a protective coating, offering several advantages:

1. Extended Clean Appearance: The protective layer grants you more time to address and clean up spots and spills before they penetrate the fibers, ensuring your carpet and upholstery maintain a cleaner, fresher appearance between professional cleanings.
2. Ease of Maintenance: The protector simplifies routine maintenance by making vacuuming more effective and enhancing your ability to clean up spots and spills.

Choose Main Street Carpet Cleaners to provide the extra layer of protection that keeps your carpet and upholstery looking their best. For additional insights into the benefits of protector application, please continue reading.

Expert Hardwood Floor Care with Main Street Carpet Cleaners

Regrettably, the presence of wax or other residues can pose challenges in the cleaning and recoating process for hardwood floors. At Main Street Carpet Cleaners, our dedicated technicians conduct a thorough assessment and pretest to ensure the safety and efficacy of our cleaning methods on your hardwood floors. It's important to note that floors exposed to specific maintenance products, such as oil soap, furniture polish, acrylic wax, and wax, may not be entirely remedied by our deep cleaning service. Moreover, the application of certain maintenance products can lead to adhesion issues and recoating system failure. In such cases, floors tainted by these substances may require sanding and refinishing for optimal restoration.

Discover Unmatched Care for Your Hardwood Floors at Main Street Carpet Cleaners

Rest assured, at Main Street Carpet Cleaners, we proudly offer wax removal services to address any challenges posed by wax or other residues on your hardwood floors. Our dedicated technicians are committed to providing comprehensive solutions, ensuring your hardwood floors receive the specialized care they deserve. Trust Main Street Carpet Cleaners for a superior cleaning and recoating experience, tailored to meet the unique needs of your floors.

Experience a Renewed Glow with Main Street Carpet Cleaners

Not only do we effectively eliminate dirt and debris through our advanced hardwood floor cleaning process, but we also provide an additional layer of protection with our hardwood floor screen and recoat featuring polyurethane. Our swift-drying maintenance coat not only enhances the uniform sheen of your floors but also acts as a formidable shield, ensuring prolonged protection until the next cleaning session.

For more information, reach out to us at 803-404-2775

Unlocking the Secrets of Effective Hardwood Floor Cleaning

Embark on your journey to pristine hardwood floors by first identifying the type of wood and previous cleaners used. For polyurethane or wax-sealed floors, opt for a gentle, pH-neutral soap, avoiding acidic cleaners to prevent long-term wood damage. When uncertain about past cleaning products, trust a neutral, pH-balanced hardwood floor cleaner for safe and effective results on all hardwood and laminate surfaces.

Eradicating Stubborn Dirt: Unveiling Our Superior Hardwood Floor Cleaning Method

Traditional mopping falls short when it comes to tackling deep-seated dirt nestled within the pores of your hardwood. However, our specialized hardwood floor cleaning process excels in this regard. Leveraging a high-speed rotary brush extraction machine and a gentle cleaning agent, we effectively disintegrate resilient dirt and contaminants. The concluding touch involves a thorough pass with a microfiber mop, ensuring a pristine finish.

To find hardwood floor cleaners near you, you can search for Main Street Carpet Cleaners on Google. Additionally, feel free to contact us at 803-404-2775 or visit our website at www.mainstreetcarpetsc.com for more information.